CORONAVIRUS QUESTIONS

 

WILL YOU BE OPEN?

With nearly 50 acres to spread out on and the refreshing mountain air to breathe in, we believe camping at Saco River Camping Area will provide our campers with a  much-needed getaway. The Governor of New Hampshire has also determined Campgrounds are essential and as such we opened on May 8, 2020. We are looking forward to the camping season as much as you, but our main concern is to ensure the safety and well-being of everyone. Our Store is currently available by phone from 8 am – 8 pm at 603-356-3360.

– Only self-contained RVs will be permitted through 5/31. Starting on June 1, we will be allowing a limited number of tents and pop-up campers. 

– No visitors are allowed.

– Stay at least six feet from others at all times. This might make some open areas, trails, and paths better to use. Do not go into a crowded area.

– Wear a cloth face mask when walking around the campground.

– Avoid gathering with others outside of your household.

– Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.

 

WILL YOUR FACILITIES BE OPEN?

Most facilities will be closed until at least 6/15 (date subject to change) Pool, Snack trailer, playgrounds, pavilion, boat rentals, bicycle rentals, are currently included in this. Our Store is open with social distancing requirements in place. The CDC also offers personal safety practices that every guest in the park can take upon themselves to stay safe.

 

HOW DO I CHECK-IN?

We’ve been working hard to adjust our guest processes to make your life easier and respect social distancing recommendations. With that in mind, we’ve instituted paperless (in most cases) check-in process. To help with this change please follow the instructions below:

Prior to your arrival give us a call or log in to your account on camplife to pay your balance. This step will enable you to have a nearly touch-less check-in process. Our office can be reached daily from 8:00 am – 8:00 pm at (603) 356-3360.

When arriving at the campground pull straight up to the gate and press the intercom button. 

If you are paid in full you can check-in using the link in your confirmation email. Your gate access Code(s) are activated once checked in. (One access code per vehicle) If you need to register another vehicle, please press the intercom button at the gate (8 AM – 8 PM) to reach a Guest Services team member to assist you. Follow your Map (previously emailed to you) to your registered Site. You will find your gate pass(s) for your dashboard & your arrival packet attached to your site post. (Your arrival packet will have some information to assist you during your stay at SRCA.)

If you have a balance, questions, or simply want to speak to one of our friendly team members press the intercom button at the gate or call us on the phone at 603-356-3360.

 

WHAT ACTIVITIES CAN WE DO?

This is a great time to reconnect with the outdoors and explore the adjacent Audubon Dahl Wildlife Sanctuary which provides great walking trails and access to Saco River for the outdoor enthusiast.

Also, most trail-heads in the White Mountain National Forest have been reopened.

 

WHERE CAN WE GET FOOD?

Grocery stores are open. Additionally, many local restaurants offer outside dining and take out. However, we have been asked to request that you bring all the provisions you anticipate needing during your stay.

 

ARE VISITORS PERMITTED?

Per the State of NH  visitors are not permitted on the campground property until further notice. 

 

WHAT IF I HAVE TO CANCEL?

Like you, we are experiencing the impact COVID-19 is having on the world and understand that you may need to change your travel plans. Let us first encourage you to change your date if at all possible. As a small, family-owned business, we would love the opportunity to host you later this season and we are happy to make date adjustments at no charge. If that is not possible, we are still here to support you and will waive the cancellation fee for reservations through June 24, 2020, for COVID-19 related cancellations. We’re also reducing our cancellation window from 30 days to 14 days for all reservations through July 17th. 

Our goal has always been to provide you with the friendliest service and great amenities for a truly memorable camping experience and we plan to continue for years to come.

 

WHAT IF SOMEONE AT SACO RIVER CAMPING AREA IS DIAGNOSED WITH THE VIRUS?

If we are made aware of a diagnosis and someone in the park has tested positive, we would notify our local board of health and follow their direction. Anyone with symptoms of the Covid-19 virus should follow CDC guidelines, contact their health care provider, and self-quarantine for at least 14 days.

 

WHAT ARE YOU DOING TO MAINTAIN CLEAN AND SANITIZED FACILITIES?

MOST FACILITIES ARE CLOSED UNTIL 6/15

Once we reopen our facilities team will be working diligently to ensure the safest and most sanitary environment for our guests.

Please note:

– Most restroom buildings are equipped with touch-free water and soap dispensers with antibacterial soap.

– All restroom buildings are equipped with touch-free dryers and/or towel dispensers.

– Additional hand sanitizer stations have been installed at all laundry facilities and are available at all buildings.

– We use sanitizer for hard surfaces with color-coded rags to prevent cross-contamination.

– Each building has its own set of cleaning tools to prevent any cross-contamination.

– We will have our team circulating through each building to clean and wipe down frequently touched areas.

The CDC also offers personal safety practices that every guest in the park can take upon themselves to stay safe: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fabout%2Fprevention-treatment.html

 

ARE SWIMMING POOLS SAFE?

There is no evidence that COVID-19 can be spread to humans through the water. Proper operation, maintenance, and disinfection (with chlorine or bromine) of pools should kill COVID-19.

Swimming and other water-related activities are excellent ways to get the physical activity needed for a healthy life. If you are not sick or experiencing symptoms of COVID-19, it is safe to use swimming pools as long as steps are taken to reduce the spread of COVID-19:

– Practice social distancing by staying at least six feet (two meters) from others.

– Avoid large gatherings of more than 10 people.

– Wear a cloth face mask when in public.

– Keep your hands clean by washing hands with soap and water, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.

 

IS THE DRINKING WATER SAFE?

The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.